Knowledge Discovery

Relevant to us and Interesting Research reveals how knowledge is accessed within organisations:

1. Employees brains 42 per cent
2. Paper documents 26 per cent
3. Electronic documents 20 per cent
4. Electronic knowledge bases 12 per cent
   

(Source: The Delphi Group)

The complex knowledge held in people's brains is what gives an organisation its competitive advantage. It is context sensitive and cannot be codified, written down and stored.